Virtualized Software Based Communications For years everyone has talked about voice as an application and the possibility of running voice communications in a virtualized environment. The age of Virtualized software based…
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What is Managed IT Services? And how much does it cost? The concept behind Managed IT Services is to proactively take care of your IT infrastructure to monitor, manage and…
Contact Centers in Higher Education Traditional contact centers: you know, the ones where rows of agents wearing headsets process large volumes of calls? While they’re extremely functional in certain venues,…
How to select a Managed IT Services Provider Whether it’s your first time making the switch to managed IT service, or you’re frustrated with your current vendor, there are several…
Crucial Steps in Implementing a Unified Communications Cultural Shift The advent of unified communications (UC) technology has transformed the business landscape for companies that successfully adopt and use it. These…
Unified Communications as a Service (UCaaS) to the Rescue During Recent Winter Storms Winter Storms have been spreading a swath of heavy snow across the American Midwest and ushering in…
What factors indicate you might need Managed IT Services? You’ve probably come across the term(s) “managed services” or “managed IT services”. This article is to simply answer two questions: What…
Voice and Data Carrier Services in Atlanta There are literally hundreds of companies offering voice (telephone lines) and data bandwidth (internet access speeds). The companies range from global/multi-national carriers, national…
Tips and Recommendations when Moving Your Telecom Services Moving Your Telecom Service & Equipment? Tips and Recommendations 1) Dial tone & Internet Service Call your Service Provider 2-3 MONTHS BEFORE…
Where will Telephony Be in Two Years? Here are some key excerpts from an article from VoIP-News published in July of 2011. The future of telephony is more difficult to predict than that…